CANCELLATION POLICY

QiFi Fashion understands that plans may change. This Cancellation Policy explains how you can cancel your orders, the conditions that apply, and how refunds are processed.

1. ORDER CANCELLATION BY CUSTOMER   
We allow cancellations under specific conditions to ensure fairness and efficiency.  
. Orders can be cancelled within 24 hours of placement, before dispatch  
. Cancellation requests must be submitted through your account or by contacting customer support  
. Once an order has been shipped, cancellation is no longer possible  

2. AUTOMATIC CANCELLATION BY QIFI FASHION   
We reserve the right to cancel orders under certain circumstances.  
. Payment not received or declined by the gateway  
. Incorrect or incomplete shipping information provided  
. Suspected fraudulent or unauthorized transactions  
. Product out of stock or unavailable  

3. REFUND PROCESS FOR CANCELLED ORDERS   
Refunds are issued promptly for eligible cancellations.  
. Refunds are processed to the original payment method within 7–10 business days  
. Shipping charges may be non‑refundable depending on the stage of cancellation  
. Customers will receive an email confirmation once the refund is initiated  

4. NON‑CANCELLABLE ITEMS   
Certain products may not be eligible for cancellation.  
. Customized or made‑to‑order items  
. Products purchased during clearance or final sale events  
. Items already dispatched or in transit  

5. HOW TO REQUEST A CANCELLATION   
We provide simple steps to help you cancel your order.  
. Log in to your QiFi Fashion account and navigate to “My Orders”  
. Select the order you wish to cancel and submit a cancellation request  
. Alternatively, contact our support team with your order details  

6. CONTACT US   
We are here to assist you with any cancellation‑related concerns.  
. Email: support@qifi.in  
. Address: QiFi Fashion, India  
. Response time: within 7 business days for all cancellation inquiries